01-31 Dec 2022
ID for Inclusive Service Delivery and Digital Transformation in Indonesia
TAGS

A new World Bank project aims to strengthen population and civil registration and increase usage of digital identification to improve delivery and accessibility of selected public and private sector services for all Indonesians.

The Project is organized into five components that together form a comprehensive, integrated, and forward-looking approach for achieving the PDO (Project Development Objective):

  • Improved access to and efficiency of population and civil registration

  • Modern, scalable and secure ICT infrastructure

  • Adoption of identity verification, e-KYC (Know-your-customer), digital ID and data

    exchange to improve service access and delivery

  • Strengthened institutional and human capacity

  • Project management, risk management, monitoring and evaluation, and communications

    This Project is aligned with the Principles on Identification for Sustainable Development and other international good practices and standards related to ID systems and civil registration, as well as digitalization more broadly.

    Example Project activities to highlight are: Expanding coverage in lagging regions and among vulnerable populations; PR/CR (Population Registration and Civil Registration) process re- engineering; Human centered design for digital ID, etc.

    The Project Information Document (PID) is available here.

More News

30 January 2026

The World Health Organization (WHO) has released a technical manual for the assignment of causes of…

30 January 2026

After the pilot digital birth certificate programme in 2024 for people born in New South Wales,…

30 January 2026

Japan’s digital identity system reached a pivotal milestone as  Matsumoto Hisashi, Minister…

30 January 2026

Following the success of its soft launch for BruneiID App in November 2025, Ministry of Home…

30 January 2026

Our community newsletter puts a spotlight on people who have gone above and beyond in their efforts…

30 December 2025

Our community newsletter puts a spotlight on people who have gone above and beyond in their efforts…

30 December 2025

A new discussion paper by ESCAP, in collaboration with UNFPA and Vital Strategies, reviews the…

30 December 2025

Kazakhstan has reached a significant milestone in child rights protection, achieving an almost…

30 December 2025

Photo credit: UNFPA / Asad ZaidiAs the annual 16 Days of Activism against Gender-Based Violence (…

30 December 2025

In an increasingly digital world, incomplete birth records are emerging as a major barrier to…